In this final installment of our series, we will explore how to manage Delivery Status Notification (DSN) messages within Pega. Note: This article was developed using Pega 7.4. While specific configurations may vary in newer versions, the fundamental concepts remain applicable. Series Roadmap To fully grasp the progression of Pega email integration, consider reviewing the […]
Service Email Usage – Manage Conversations
In this blog article, we will explore our third use case: Managing Email Conversations within Pega using Service Email Note: This article was created using Pega 7.4. While configurations may differ in more recent versions, the core concepts remain the same. Series Recap To get the most out of this series, I recommend visiting these […]
Service Email Usage – Approval Flow
This second article in our series focuses on a powerful automation feature: Email Approvals. We will explore how to notify users of a pending approval via email and, more importantly, how Pega processes their “Approve” or “Reject” reply to move the case forward automatically using the same Service Email rule. As a recap, we are […]
Data Transform – Usage and Configurations in Pega
In this blog article, we will see how effectively, we can use a Data transform rule. This is one of the core concept in Pega development. The screenshots in this blog article are reused from Pega 7 version, but the concepts and the configurations remain the same throughout the Pega versions! Data transform is a […]
Customizing Basic authentication in Pega
In the last post, we saw how the default basic authentication works in Pega. In this post, we will see how we can customize and have our own basic authentication. This blog article is implemented using 8.2 version Now the first question is why do we need to customize the basic authentication? 1. When the […]
Basic authentication in Pega
Welcome to the series of posts on authentication topic. I hope many will be happy to see this topic in my blog (many people have requested the same). In this first article of the series, we will get started with the introduction and detailed explanation of basic authentication in Pega. What is authentication? It refers […]
Service SOAP – Usage and Configurations in Pega
In this blog article, we will see how a Pega application can host a SOAP web service. I request you to go through another blog article on Service-REST where I already talked about services in general – Update: The Concept of SOAP services remains the same across different Pega versions. The screenshots in this blog […]
Connect SOAP – Usage and Configurations in Pega
In this blog article, we will try to understand about Connect-SOAP in Pega. Update: The concept of SOAP Connector remains the same across different Pega versions. Most of the screenshots in this blog article were reused from Pega 7 version and few were updated. Use this blog article to learn the concepts and you can […]
Connect REST – Usage and Configurations in Pega
In this blog article, we will try to understand about Connect-REST in Pega. Connect-REST is One of the most commonly used Connectors in Pega to integrate with external systems. Update: The concept of REST Connector remains the same across different Pega versions. Most of the screenshots in this blog article were reused from Pega 7 […]
WSDL Structure & its relationship with Pega rules
In this blog article, we will see about the WSDL structure and its relationship with Pega integration rules. This will open up the door for SOAP Integration. WSDL – Web Service Definition/Description Language Update: The concept of WSDL structure is more generic and is not Pega terms. It is commonly applicable for SOAP protocol services. […]









