In this blog article, we will see about different configurations and usage of a flow action rule. What is flow action rule? Flow action rule contains all the configuration points that describe how a user interacts with an assignment using work forms. We know that every business process follows a certain flow. The flow starts […]
In this blog article, we will see how Pega Subscribers can read the published event messages This is the continuation of the previous article, where we published a custom notification message as soon as the case is assigned to the Sales Work basket. Please go through the article series in order number for better understanding. […]
In this blog article, we will see how to create a custom notification and perform UI action using WebSocket Publish-Subscribe event processing. It is recommended to go through the first two articles on the notification series before proceeding on this article. https://myknowtech.com/tag/notification Business scenario: Whenever a work is assigned to Sales workbasket, the workbasket should […]
In this blog article, we will see in detail about Service level agreements. The main objective of Service Level Agreement is to process any time bound requirements in the Pega application. Imagine, Timesheet Pega application. Reminder email – If an employee fails to submit the timesheet by the end of the month (April 30th), then […]
In this blog article, we will see how we can send out notifications from Pega. Notifications can be email, mobile push messages or an update on the notification gadget. It is mandatory to go through my previous blog articles on WebSocket introduction. In the article, I will showcase the notification update using the out-of-the-box Notification […]
In this blog article, we will start with some basics about WebSocket technology. First, let’s talk about the Client-Server model You can see the client-server model in every service provider architecture. There can be one or more servers serving one or more clients. When we see from Pega perspective, the application server or the web […]
In this article, we will see how we can configure tickets in Pega and its use cases. I will start with a story!! Once we friends went to an amusement park. That was a holiday and so It was quite busy out there and we were standing in a queue for more than an hour. […]
