In this article, we will explore Email processing. In this article, we will see more in detail about the email wizard. What is email processing? I will explain this with the popular Customer Service application. Say an insurance company provides email servicing to their customers. How this servicing can be performed? In general in 2 […]
Agent & Agent Schedule in Pega
Note: Pega started recommending to use Job Schedulers and Queue processors instead of Agents from Pega 8.1 version. The reasons are – Better scalability, performance improvements and ease of use. If you are in > Pega 8.1 version, please consider the Job Schedulers and Queue Processors. You can check on Jobs & Queue Processors using […]

