In this blog article, we will see about different configurations and usage of a flow action rule. What is flow action rule? Flow action rule contains all the configuration points that describe how a user interacts with an assignment using work forms. We know that every business process follows a certain flow. The flow starts … Continue reading Flow Action – Usage and Configurations in Pega

In this blog article, we will see how Pega Subscribers can read the published event messages This is the continuation of the previous article, where we published a custom notification message as soon as the case is assigned to the Sales Work basket. Please go through the article series in order number for better understanding. … Continue reading Notifications in Pega – Part 4 – Read published message

In this blog article, we will see how to create a custom notification and perform UI action using WebSocket Publish-Subscribe event processing. It is recommended to go through the first two articles on the notification series before proceeding on this article. https://myknowtech.com/tag/notification Business scenario: Whenever a work is assigned to Sales workbasket, the workbasket should … Continue reading Notifications in Pega – Part 3 – Create custom notification

In this blog article, we will see in detail about Service level agreements. The main objective of Service Level Agreement is to process any time bound requirements in the Pega application. Imagine, Timesheet Pega application. Reminder email – If an employee fails to submit the timesheet by the end of the month (April 30th), then … Continue reading Service Level Agreements in Pega