First of all, don’t think INTEGRATION is a difficult topic in PEGA. I would say Integration is much easier than creating an activity rule. Pega makes it simple for developers. All you need to do is configure the Integration rules. Pega takes care of the rest. Pega provides useful wizards and guides the developers in … Continue reading Service REST – Usage and Configurations in Pega
Email Processing using Email Wizard
In this article, we will explore Email processing. In this article, we will see more in detail about the email wizard. What is email processing? I will explain this with the popular Customer Service application. Say an insurance company provides email servicing to their customers. How this servicing can be performed? In general in 2 … Continue reading Email Processing using Email Wizard
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Service Email Usage – Handle DSN
In this blog article, we will see how we can handle delivery status notification messages. This article is created using Pega 7.4 version. There may some changes with the configuration in the latest versions. Please use this article only to understand the concepts Recap on the use cases. I recommend you to visit the articles … Continue reading Service Email Usage – Handle DSN
Service Email Usage – Manage Conversations
In this blog article, we will see how we can manage the email conversations within Pega. This article is created using Pega 7.4 version. There may some changes with the configuration in the latest versions. Please use this article only to understand the concepts Recap on the use cases. I recommend you to visit the … Continue reading Service Email Usage – Manage Conversations
Service Email Usage – Approval Flow
In this blog article, we will see how we can notify the approval process through email and how to process the action through incoming email. This will be our second use case. As a recap, below are the four use cases. I recommend visiting the posts in the following order to be on the same … Continue reading Service Email Usage – Approval Flow